Although this may save you money and hassle, many times these negotiation services are very expensive and there is no guarantee they will be able to help you. Has anyone been affected by them via a lawsuit or credit ding? Try Profeco, and don't take no for an answer. Not sure who to start legal proceedings through. How to Get out of the Ritz Carlton Timeshare? Consulting. Each of its hotels has its own unique style and provides guests with an unforgettable vacation experience. Resorts International Marketing Corp. was not the rental program that was presented and that Sunset required us to pay an additional fee for. Thanks. They request upfront fees for their services from the get-go. At the airport they offered us nice rental SUV for the whole week for $99 if we would tour the "hotel". Timeshare Compliance claims they provide timeshare exit services for frustrated timeshare owners who want to get rid of their timeshares. We wanted to leave several times, telling them that we were not interested but they wouldn't back off! If your timeshare developer is involved in a class-action lawsuit, sometimes you may be able to join in. please ask me how: maintenancefee@sunset.com.mx". This comment was posted by a verified customer. We were able to get our contract cancelled and $1, 000 of our $14, 000 back. PRIVACY POLICY Despite the fact that they practice things like this, it is feasible to discover a reputable timeshare release business with a track record of success in freeing consumers from their contracts. In spite of the fact that there are various kinds of scams, they are all after one thing: your hard-earned money. By the end of the day they were down to $4000 for a 10 week base, + 10 weeks options, + 10 weeks corporate giveaways, + a free cruise for a 10 year contract. The fully built Sunset Gordon tower on Sunset Boulevard hasn't been occupied for three years, after a Los Angeles County Superior Court judge retroactively invalidated the project's. Hopefully one day their tactics will end, I meant they are professional scammers. Its crucial that you learn how to identify a scam so can safeguard yourself and your finances in the future. I also almost got scam by Sunset World too . Were happy to help in any way we can. This was in March and up until this day they still haven't paid our membership to Ice Gallery. When I pressured them about a guarantee regarding the quality of the room and services they completely balked. Many people believe that these properties are wonderful and perfect for a holiday, but soon realize they made a mistake in purchasing from this company. FBI are investigating on that matter for international crime. 3. . http://www.timesharescam.com/timeshare-complaints-resorts-black-list/6-royal-elite-sandos-timeshare-complaints/, I know how you feel, and it seems like this is a common problen in Mexico. . They presented a vacation package that was so outrageously priced for two people our age that we felt quite certain that we could just turn this down and be on our way. We attended the presentations just to get the freebies, , after 4 hours, we started to get a little frustrated, we just wanted to go out of there, we didn't care about the free gifts anymore, the swore the product they were selling wasn't a timeshare, but pretty damn sure it was. 1 of Membership Purchase Agreement shows annual maintenance fee is $719 which matches the fee for Cancun Sunset Club (Royal Sunset - on the beach), however when 2008 week was paid for Royal Sunset, the week that space banked with RCI was for Sunset Lagoon which has a lower maintenance fee of $616 per the 2006 schedule. What are the process you did? My fianc and I are well educated individuals and are absolutely sick at ourselves for getting suckered into this whole deal. Never spoke to them before. They got me too. We did not find any evidence of an official exit program with Sunset Group, but most timeshare companies do have such programs set up. All things considered, until there is any authority fresh insight about a legal claim, we would urge you to search out elective courses to getting made up for the time and cash youve put resources into your timeshare with Sunset Group. Assuming you have any inquiries or would like assistance getting rid of your Sunset Group timeshare, initiate a Live Chat with one of our representatives. Our primary problems are: I said I'll keep an open mind. Billing discrepancies of not charging the biennial maintenance fee when they had the credit card info on file and were charging monthly payments and then charging us a late fee. Author of the review. These cookies will be stored in your browser only with your consent. There was one sign that a possible claim might be recorded by lawyer Mitchell Sussman. Therefore, we used the five day right of rescission as stipulated in the contract. If you regret purchasing your Sunset Group timeshare contract, youre not the only one. Please be aware of these types of schemes. If someone wants to make a discussion forum and share information, contact me How to get rid of Avalon Vacation Club Timeshare? Consumer complaints and reviews about Sunset World Resorts & Vacation Experiences. Search. You mean to tell me that I was suppose to sit in my hotel room reading documents during my vacation.
Can You Get Rid of a Sunset Group Timeshare? - Guide 2023 The lawsuit claimed that Sunset Group lured people in with promises of a free vacation, only to then try to sell them a timeshare. ComplaintsBoard.com is a leading complaint resolution website on the Internet. We have tried many times now to practice their "Buy Back" option which was promised to us on their presentation when we purchased. Cancun, Quintana ROO Mexico C.P. How to Get Rid of a Timeshare in Florida? Charging our credit card for the monthly finance fee after we had contacted Sunset and told them specifically they were no longer authorized to debit payments from our card (late 2009). Login. I keep calling but to no avail. At the bottom of our most recent maintenance invoice (doubled for updating property) purposes, there is a statement: "would you like to stop paying maintenance fees? Ocean Spa Hotel, Laguna Suites Golf and Spa, Premier Cancun Vacations and more are all part of the Sunset Group.
Sunset Solutions Group LLC | Better Business Bureau Profile We attempted on a number of occasions to work out the issues with Sunset and their only solution was 1) either to continue to pay on the fraudulent contract or 2) to accept a contract cancellation with no refund of our monies already paid to Sunset (neither of those options were acceptable). This category only includes cookies that ensures basic functionalities and security features of the website. Then she had someone call me to close the deal. As multiple issues became apparent with our contract, we referred back to pages 5-6 regarding clauses 12, 13 and 14 that paraphrased states "Failure on the part of the "Promoter" to provide the service means the penalty is then that the "Promoter" is obliged to reimburse all amounts paid by the "Member" for the undelivered services. I am okay to take the 'hit' with collections, but did you make any more payments? Their goal is to make your vacation as enjoyable as possible so that you can come back year after year. We also suggest never working with an organization without first having everything recorded in an official agreement. Refer to ARTICLE 99 - I was scammed by Sunset and would like to recover my USD 3, 000. looking for group to file We needed a cab to our hotel from the airport. This is usually the most difficult route, as most people are not familiar with the process and it can be tough to find a buyer. 2. I can't begin to tell what a horrible experience it was. The second was - they would keep our deposit as the activation fee and gives us 20 extra corporate weeks and a paid membership for two years with Ice Gallery, which is suppose to be worth thousands according to them. How to Cancel Hyatt Residence Club Timeshare? i am assuming that you will get this message? We liked going out & trying different restaurants. What should we do? How To Cancel a Manhattan Club Timeshare? I would be very interested in a class action lawsuit also. 4. Sunset World Resorts & Vacation Experiences - Scam and fraud! Janet in Vancouver. My husband and I were scammed also.
Info on Sunset Resorts, Cancun & Playa del Carmen Mr. Hernandez told us at that time that we could not cancel our contract, and he refused to accept our cancellation, either orally or in writing. Something is really off. the marina which is not even built yet was one of the best though. Sue me [censored]es! Sunset Group, also called Sunset Hotel Group and Sunset World is a hotel management company that operates around the world. Please visit this website (specially the video section) to know in detail how these companies operate. He very nicely said that they would refund my deposit - HOWEVER there was a reactivation fee - to reactivate my old contract at a cost that was more that the upgrade cost. zillayh@gmail.com, We are also victims of Sunset Group. Write a review Sign in. a complaint VS. Sunset .
This review was chosen algorithmically as the most valued customer feedback. During our vacation at Sunset Fisherman, we met a few other people that also purchased a timeshare from this firm but at a lower cost (exact same package). The first offer to purchase was around 68 thousand dollars. Take action now! If youre set on going the DIY route, know that it will likely be a long and difficult process. After spending the entire day there with these pushy salespeople we finally agreed to purchase one of the packages. If the plaintiff loses the case, no one is compensated. But there is one site that seems to know where they are all the time, namely their collection agency, Resort Management International. Or tell them to hold on for a minute and use a cell phone to call your accountant or tax-professional. 2. Our "VIP week" couldn't be booked at all. Of course they refused. The above comments confirmed my suspicion of a potential scam. Sunset Fishermens is in breach of contract because of their failure to deliver the membership materials promised to us. When we offered to give them Sunset Fisherman's contract on an even even trade they made us sign a contract that said we could not stay or visit Tres Rios in the future. I was in Cancun Mexico last November 2020 and stayed in Sunset Royal Beach . The top manager now telling me that phone cancellation is not acceptable & was forcing me to keep the Timeshare which I totally refused. Since we had already paid for our first contract we felt we couldn't afford to let that go so when they offered to give us two other options we listened. BPREP 8500 Sunset is a company controlled by Korman Communities, which operates the AKA short term corporate rental business, and the Brookfield Property Group. Possibly the attorney General also! After this they charged our credit card and cashed a "check" payment for the same month's payment. I want to complaint with PROFECO about this, and get my money back, We are unfortunately on the same boat as everyone else. Also, they will tell you that you are making an excellent financial investment, and that you can rent or sell your timeshare weeks for a profit. I also consent to use of emails and the use of an automated dialing device and pre-recorded messages. Sunset Group, Customer Service Center - csc@sunset.com.mx. Has anyone had succes contacting a lawyer or another company to get out of their timeshare? We were being scammed and taken advantage of financially. It is sooo frustrating to know that business like these continue to exist and rob others of their hard earned money. How To Cancel Royal Holiday Club Timeshare? I have evidence showing the lies and how Sunset promotes its memberhsip. Jan 06, 2019 4:36 pm EST. He is saying that it is an investment and that you can sell your weeks to the company if you dont use it and they will buy your weeks and then you will earn money from selling your weeks to the company . Sunset World/Pura Vida Lifestyles Premier Cancun Vacations, Cancun Travel Unlimited,Sunset Group, PURA VIDA, club sunset cancun, sunset group, sunset royal Enticing people to buy a ripoff vacation packages, took my money $1625.00 for a membership, can't even access the website PURAVIDALifestyles, took upon themselves to terminate my membership . www.sunsetscam.com These specialized businesses are designed to help get you out of your contract, usually for a fee. You can try to sell your timeshare or give it back to the company, but these are often difficult and time-consuming processes. Sunset Group Class Action Lawsuits Avoid Timeshare Exit Company Scams Cancel Your Timeshare with a Trustworthy Company Summary Sunset Group, which also goes by Sunset Hotel Group and Sunset World, is a timeshare company with properties throughout Cancun and Riviera Maya in Mexico. By providing my contact information and clicking submit, I am giving MyTimeshareExitReviews.com and its partners permission to contact me about this and other future offers using the information provided. There is equity in the "purchase". I agreed, but we agreed that if things got too far out of control we would walk out and just pay for the rental which was through hertz and eat the rental cost. Mr. Muldowney agreed to help us facilitate our request to terminate our contract, but when we had arrived at the office later that afternoon, we were told by Jose Luis Hernandez that Mr. Muldowney was sick, and had left the office for the day. Please contact me at zillayh@gmail.com. How did it turn out for you guys? 3. They tell you lies to make you buy their packages. While Sunset continues to argue their case to illegally keep our money during negotiations with PROFECO, we are continuing to present justification to prove our point of Sunset's failure to uphold the terms of our contract (clauses 12, 13 and 14) and the fraudulent means they have taken to maintain this position. How to Get Rid of Cancun Palace Resorts Timeshare?
Sunset Beach Group review: Scam - Complaints Board I basically told the woman on the phone that I was reading posts about them and they were not good. If they do not refund our $8000, WISH TO FIGHT THEM LEGALLY! Filed March 20, 2017 Some people have been successful using this method. Ask to use the internet to download the real form from the IRS. How to get rid of a Mayan Palace Timeshare? The second most common complaint is that Sunset Group uses high-pressure sales tactics. Go figure. Although there are many different types of scams, they all share a common goal: separating YOU from YOUR MONEY. In addition to their duties overseeing the companys Smooth Passage initiative, they also have a robust customer service team based out of their Miami, Florida headquarters that takes great pride in taking care of all your needs before, during, and after your stay. this triggered my PTSD. The services they offer can be over the top expensive and there is no assurance they will actually want to help you. We will not pay anymore maintenance fees and will not return to any Sunset Property. OMG, this scammers need to be stopped. www.sunsetscam.com. They said that they needed some business write offs for their firm. I live in Australia. The lawsuit was seeking refunds for all people who had purchased a Sunset Group timeshare. The Better Business Bureau is a great way to check if a company is reputable. This is when we knew the postings on the Internet were so very true. We purchased the membership in 2008 for Tres Rios cancun and went to the resort for the first time this year. . I purchased a travel program through Sandos Playacar at Royal Elite Timeshare Resort in Playa del Carmen last March and I requested to cancel within the 5 day grace period but they still have not refunded my down payment of over $9000 US dollars. If youre hesitant about an investment opportunity, do some research before making a decision. While assessing an agreement, watch out for any irregularities, as they might highlight a scam. The Federal Trade Commission cautions owners each year that the main justification for timeshare exit scams is paying up-front expenses. On the off chance that youre reluctant about a venture an open door, do some exploration prior to settling on a choice. It does not guarantee you any actual access to a room for any amount of time. We discovered tons of Timeshare Compliance reviews validating these services. If your developer doesnt offer an exit program, you still have other options for getting out of your contract and moving on with your life. If you pressure them. Can You Get Rid of an Occidental Allegro Timeshare? It is part of the Sunset World Company.
Sunset World Resorts & Vacation Experiences - Complaints Board Have you been able to get any resolution? Im praying one day there will be a law suit against them. When I get back to USA, another man from their company called me and asking the reason of my cancellation and said that the refund will be delayed because the reason of cancellation is personal and has nothing to do with them. This may also include calls and text messages to my wireless telephone numbers. Several other lawsuits have been filed against Sunset Group, alleging similar tactics, as well as fraud and misrepresentation. If you are seeking to get out of Sunset Group timeshare, checking on their website and getting in touch with customer service is the first place youd want to start. When I asked who is really the travel agency that I am paying to, they were vague about it. The Sunset Group is headquartered in Miami, FL but owns and/or manages properties in the Quintana Roo region. Filing a dispute claim is also helpful especially if you have proof that you cancelled your contract within the 5 days time frame . How To Write a Timeshare Rescission Letter? All they would say is "that is what your maintenance fee guarantees". They promise you everything and deliver NOTHING! I wrote them and informed them that they were in breach of our contract - for failure to honor refund policy stated in the contract and for undisclosed or unsubstantiated charges, not mention in contract and for service never received. For example, they may tell you that the resort is about to be sold and if you dont buy a timeshare now, youll never be able to come back. Customer service contacts and company information. However, according to a past lawsuit filed by the Welk Resort, here it is mentioned the company would charge fees of $5,000 or more for their services. Always do your own due diligence and research any company youre considering doing business with. 15 Steps on How to Cancel a Timeshare Contract? Do not allow yourself to be cheated by companies that have not yet succeeded in helping their clients break free from timeshare captivity. I cannot use my name but was scammed also. The lawsuit also claimed that Sunset Group uses high-pressure sales tactics, and that people were not given enough time to read the contract before being asked to sign it. How to Cancel Royal Holiday Club Timeshare? Eventually got the price down to something we thought we could actually afford. After being faced with such an unexpected expense my fianc and I decided that there was absolutely no way we could afford the "vacation package" that we had signed up for. So, if you listen to these promises, you better go away, is probably that you will become a victim of a Royal Sunset Timeshare. Assuming youre determined to go the Do-It-Yourself course, realize that it will probably be a long and troublesome interaction. Another issue I noted in all the complaints was the Sunset Group's constant changing of names, addresses, phone numbers, emails and web site addresses and the inability of the victims to contact them. We checked our membership purchase agreement Article #10 says that the Developer is responsible for all insurance to cover full and partial damages. The initial contact who pose in FB as a supervisor in a Cancun resort blasted me with abusive text for not pursuing the offer. Cant wait for a law suit. How To Get Out of a Timeshare with Grandview Las Vegas? has a reference to a class action law suit filed in 2017 Regardless of the reputation of the industry, it is possible to find a trustworthy timeshare exit business with a history of liberating customers from their agreements. My answer was that "the maintenance fee guaranteed they got paid to provide quality, not that I actually would get it." I emailed the contract attorney that was at the meeting to inform him of our decision to cancel and if I sent an email was it legal and he said it was and there would not be a problem. but this timeshare by Royal Elite/Sandos. Get Rid of Timeshare Without Ruining Credit?