We also ensure all reviews are published without moderation. And would recommend to all my friends amd family. International Returns Most Popular Wore them only half a dozen times and the suede covering split along the line of the little toe crease. With this in mind, Footasylum put all black shoes and all white shoes in its own featured collection so shoppers can easily find the most popular shoe style in classic colours. I was taught to value customers, no matter what job I was in. Make sure your order is unused and in original packaging and labels. 2. This arrived within only two working days and all items were delivered intact and all there. Paying out money for nothing but stress, Not happy, my son purchased with his birthday money a Nike tech Fleece hoodie & joggers from Dundee shop, price tag said 95 for the hoodie but he was charged 110, told they just haven't repriced yet! Further Details. Was my daughter's main present - I'll never use this establishment again and urge others not to as well. Footasylum Reviews | Read Customer Service Reviews of www.footasylum Footasylum Discount Code: 10% off Everything. For all international returns outside of the UK, please visit our dedicated international returns page. Will definitely be ordering again in the future, Great costumer sevices,I will highly recomanded I will come back as costumer sooni was ordered a pair of crocs,they look amazing,Thank u My parcel arrived 1 day earlier the Yodel driver was prompt and answering to my messages, Hey Elena,Thanks for taking the time to leave us a review. I will always order with footasylum I am very happy with the service and products. That's because you can return Nike online orders, including custom Nike By You sneakers, for any reason within 30 days of purchase (some exceptions apply). I have worked in retail for over 15 years. The Footasylum stores and website have hundreds of your favourite brands, including adidas, Converse, Jordan, New Balance, Nike, Tommy Hilfiger, UGG and many more. I wanted to return them but thought the trainers themselves might get damaged so taped up the box for return. Both pairs didn't fit well so returned both pairs in exactly the same parcel as they were sent through FootAsylum's preferred choice of courier ToYou through Asda. OG Stack Longline Puffer Jacket. Do you agree with Footasylum's 4-star rating? 1 Helpful Report (3 years ago) F Returns - Difficult 0.00% Industry Average " I got the wrong size shoes and to return them I have to pay 160 . Hi Louise,Thank you for taking the time to leave us feedback, we appreciate this.I'm disappointed to hear about the experience you've had in one of our stores.The price should have been honoured if the price tag had the label on.Could you please contact us with the trainers you were wanting to purchase in store, and we will see if we can honour the price for you.Thanks,Shan, I reported my order missing and instead of trying to help me they told me there is nothing they can do and said I have to go through my bank. I messaged a few guys initially who were very slow to respond and inresponsive. High performance sneakers, trending streetwear and exclusive product weve got you. Round and round in circles. From high-profile trainer releases to exclusive colourways of your favourite kicks, youll find everything from sportswear giants Nike and adidas to Skate classics like Vans and future heavyweights Gym King. Treated myself to some new trainers and jogging bottoms in the sale! - Fred, posted 2 months ago The Footasylum app is a great way for users to shop the latest deals and products from Footasylum and to build up loyalty points and vouchers that can be used in-store or online. We hope to see you shopping with us very soon. I have no complaints at all, fantastic service.. item arrived perfect after 3 days. Don't forget to tag us on our socials.Hope to see you back soon!ThanksShan. As we were waiting for our trainers to come up, they constantly were putting their hair right, their clothes right, stopping infront of every mirror to check themselves out, adjusting make up. Sign up to the newsletter to get style updates, exclusive info on sale events and more. Footasylum Reviews | Read Customer Service Reviews of www.footasylum Easy! It's great to hear you are happy with the coat and that the delivery was so quick. Trying to get through tocustomer services horrendous, gave me the number to generate the return labelat Asda and it didnt recognise this.The Whats App message sent on the 12 January has still not been read and Klarna have reinstated the payments, so we are left with a pair of shoes that dont fit. Ordered some trainers at 10.30pm amd paid for next day delivery. You can sign up to Footasylum UNLCKD via the Footasylum website before using it on the app. Footasylum PLC Reviews | Read Customer Service Reviews of zavetti.com That is great news about the fast delivery.We hope to see you again very soon. As one of the UKs leading sportswear, streetwear and fashion apparel retailers, Footasylum has access to the latest collections from popular brands. I have been waiting for confirmation that my return has been received/refund for 3+ weeks. Package allegedly dispatched on 11th December and now reported as list in transit! Thanks,Rebekah, Ordered a Nike Black Coat from Footasulym and within one day it arrived.Over the Moon with the coat and fast delivery.Highly recommended to anyone looking for dedicated online shopping experience.Theresa, Hey Theresa!Thanks for leaving us a review. Will definitely be ordering again in the future, Great costumer sevices,I will highly recomanded I will come back as costumer sooni was ordered a pair of crocs,they look amazing,Thank u My parcel arrived 1 day earlier the Yodel driver was prompt and answering to my messages, Hey Elena,Thanks for taking the time to leave us a review. Greater than 37%. Email and text communication was prompt and efficient. They have scribbled size 7 on it. Email and text communication was prompt and efficient. Hey Maddy,Thanks for taking the time to leave us a review.I'm disappointed to hear that you haven't received your order after waiting so long!I have looked into this and I can see that sadly there has been no update to the tracking since 16/02, so we have to class this as a lost parcel.I have emailed you asking if you would like for us to resend your order, or if you would like a full refund instead.Could keep your eye out for this, and get back to us so we can get this fixed for you.Thanks,Shan, Information provided by various external sources. We use dedicated people and clever technology to safeguard our platform. Companies can ask for reviews via automatic invitations. My son lost out on his Christmas presents as a result. Thanks,Rebekah. Rolling eyes, rude attitude. Just noticed that the box they have sent them in isn't for the correct trainers. I have no complaints at all, fantastic service.. item arrived perfect after 3 days. (Supported files: jpg, png, mpeg, ogg, mp4 & webm). Footasylum - YouTube Shocking company - bought two items trainers and sliders order value 100.28 never received. We often link to other websites, but we can't be responsible for their content. Has anybody else been caught out with this variation of footasylums terms and conditions relating to returns over the Christmas period. Was looking everywhere but at her customers. To break them up politely to ask for helpit was like I had sowrn at them. In real life, they are dull, boring and have no character at all. Ordered it on Monday and it was delivered on Tuesday. 20% off selected items with this Footasylum discount code. Before returning items you must notify Footasylum by telephone, letter, or email. my issue with this is that you are only informed of this variation after you have paid for the item in the first place so at what point do we get to object to this term. Great sale and super quick on delivery. Men's, Women's & Kids' Trainers & Apparel | Footasylum That is great news that they arrived a day early!We hope to see you again very soon. AnswerThePublic listens into autocomplete data from search engines like Google then quickly cranks out every useful phrase and question people are asking around footasylum on 01 Feb. It's a goldmine of consumer insight you can use to create fresh, ultra-useful content, products and services. I will always order with footasylum I am very happy with the service and products. Extremely moody.I've never seen such self absorbed people. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Also it was delivered to Republic of Ireland avoiding customs charges. They were dispatched quickly and delivered within a few days to Northern Ireland. Order placed Sunday afternoon and delivered Monday afternoon. Lancashire It's your job. These 20 Footasylum discount codes will help lower the cost of trainers, boots, coats & activewear, All the best features, news, tips and great deals to help you live a better life through technology. FootAsylum only refunded 1 pair (after a lot of research, I can see that this is common practice for these charlatans) I paid through Klarna, sent Klarna the return receipt which proves that ToYou delivered the return to FootAsylum but FootAsylum still try to lie and say that 1 pair has been returned when I know that they have received 2 pairs. Ordered almost 400 worth of clothes for my son on the 12th of December! Shocking service avoid disappointment. Keep up the good work Terry!Thanks so much.Tanya. Keep up the good work Terry!Thanks so much.Tanya. A simple full refund is all I wanted from the first time I was messed around!! Bought a pair of Boss trainers at the end of November 2022. Perfect from start to finish. Useless. Has anybody else been caught out with this variation of footasylums terms and conditions relating to returns over the Christmas period. Don't forget to tag us on our socials.Hope to see you back soon!ThanksShan. Footasylum. Purchased 2 pairs of Salomon trainers in different sizes. Find out how we combat fake reviews. Thanks,Rebekah, Absolutely smashed it with the help from the fosse park team staff he helped me with what. Read Customer Service Reviews of www.footasylum.com - Trustpilot The service was quicker and excellent, I will buy more goods in the future, goods are quality, I will recommend it to more people, this shop put smile on my face. - Callum Phelps, posted 11 months ago UK Returns Free return by our courier service. Very unhappy customer will not be ordering online from them again, Hi Priincess Eliyahh,Thanks for taking the time to leave us feedback, we appreciate all feedback left!Could you please update your review with your order number so we can get this looked into for you?Thanks,Shan. I was looking for and ordered them in straight away for home delivery next day absolutely loved it , Hi Ani,Thank you for leaving us 5 stars!I am so glad you had a great experience in our Fosse Park store!I have passed this feedback to the store for you.I'm also happy to hear you loved your order!Don't forget to tag us in some pics on social media.Take care.Thanks,Shan, Great customer service!!! Once Footasylum has received and inspected your order, a refund will be issued. "No returns or exchanges will be accepted between Monday 26th December to Wednesday 28th December". Unable to get any tracking information on a package ordered on 15/2 with express shipping purchased. From high-profile trainer releases to exclusive colourways of your favourite kicks, youll find everything from sportswear giants Nike and adidas to Skate classics like Vans and future heavyweights Gym King. 2023 Trustpilot A/S. We had to ask him 3 times just to make sure, because he would just mumble something and walk off. In November 2022 I placed an order with FootAsylum and it never came. We also ensure all reviews are published without moderation. Can I return my online order to one of your stores. Price was unbelievable for what I got! Never again. They were dispatched quickly and delivered within a few days to Northern Ireland. Any purchases made from the 21st October, up to and including the 24th December, will be covered under our extended Christmas returns policy. 60%. Next time it will be JD SPORTS for my next purchase. Turned up the following morning as promised, kept fully updated by text and email throughout the delivery/ordering process. Hi Louise,Thank you for taking the time to leave us feedback, we appreciate this.I'm disappointed to hear about the experience you've had in one of our stores.The price should have been honoured if the price tag had the label on.Could you please contact us with the trainers you were wanting to purchase in store, and we will see if we can honour the price for you.Thanks,Shan, I reported my order missing and instead of trying to help me they told me there is nothing they can do and said I have to go through my bank. If youre a regular Footasylum shopper, you might want to consider downloading the Footasylum app. Hey MattThanks for taking the time to leave us a review. I realise this was down to their preferred choice of courier (EVRI) but seeing as it was their decision to use EVRI, I do see it as FootAsylums fault also. One very disappointed son this Xmas! Footasylum Reviews | Read Customer Service Reviews of www.footasylum You can pay for your new Footasylum trainers, boots and sportswear with Visa, Mastercard, PayPal, Klarna, American Express and LayBuy payments. OL10 2TA. Easy! 363 questions people are asking about footasylum Absolutely fuming with this company. Footasylum Refund Reviews | Read genuine reviews on Footasylum refund Shoved the card machine into our face. Find out how we combat fake reviews. I was hesitant about ordering from this site after reading the reviews on here, but I ordered anyway because the item was priced so well. Find out how we combat fake reviews. Hey Cheryl Thanks for leaving us a 5* review we really appreciate it. Delivery to Australia was super cheap and very very fast! The girl on the till said she would get her manager, The manager was very rude about it said its my fault Ive got it wrong, I told him its not my mistake I dont put prices in them he went to check to his surprise I was correct but wouldnt do anything about it. Thanks,Rebekah. Hey Maddy,Thanks for taking the time to leave us a review.I'm disappointed to hear that you haven't received your order after waiting so long!I have looked into this and I can see that sadly there has been no update to the tracking since 16/02, so we have to class this as a lost parcel.I have emailed you asking if you would like for us to resend your order, or if you would like a full refund instead.Could keep your eye out for this, and get back to us so we can get this fixed for you.Thanks,Shan, Information provided by various external sources. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. A simple full refund is all I wanted from the first time I was messed around!! Returns at Footasylum - Staall.com UK Disgusting service.I was in the Meadowhall store today and I have never been so appalled at the customer service I received. If you'd like to return your order, you can within 14 days of receipt. Verification can help ensure real people write reviews about real companies. To start a return, fill out the returns form that came with your order and follow the instructions on the form. If your order is incorrect, or the goods are damaged or faulty, contact Footasylum asap. Hey JN,Thanks for taking the time to leave us a 5-star review.This feedback is lovely to see, we do take everything onboard and we are glad you had a great experience with us.We hope to see you again soon!ThanksShan. Footasylum discount codes - 60% OFF for February 2023 | T3 27 Feb. At least 30% off in the . Footasylum UNLCKD also means you can unlock access to priceless experiences like Footasylum events and product launches. In real life, they are dull, boring and have no character at all. Still over 300 down! Over 90 off RRP. What Is Nike's Returns Policy? | Nike Help 2023 Trustpilot, Inc. All rights reserved. I know customer service.Not one of them smiled.Not one of them acknowledged.Not one of them spoke clearly. It goes against our guidelines to offer incentives for reviews. Read Customer Service Reviews of www.footasylum.com - Trustpilot Footasylum is a sports fashion retailer in the UK with 70 stores and over 2,700 employees nationwide. Both pairs didn't fit well so returned both pairs in exactly the same parcel as they were sent through FootAsylum's preferred choice of courier ToYou through Asda. The North Face. Placed my order and Was here the next day spot on service, Hey Carole,Thanks for leaving us 5 stars!I'm happy to hear that the staff at Edge Lane store were able to help you out, I have passed this review on to them.I'm also happy to hear about the super fast delivery!We hope to see you back again soon.Take care.Thanks,Shan. Take care!Thanks,Rebekah. Would you like to add a photos or videos? Package allegedly dispatched on 11th December and now reported as list in transit! When you shop Nike online, either on Nike.com or in the Nike App, you can shop with confidence, knowing we'll give you plenty of time to make sure your Nike items are just right. very helpful as Liverpool didnt answer the phone. Will definitely be ordering again in the future, Great costumer sevices,I will highly recomanded I will come back as costumer sooni was ordered a pair of crocs,they look amazing,Thank u My parcel arrived 1 day earlier the Yodel driver was prompt and answering to my messages, Hey Elena,Thanks for taking the time to leave us a review. Anyone can write a Trustpilot review. Perfect from start to finish. Underneath your order summary, you will see Have a discount code? Click this dropdown, enter your code in the box and click Apply. Ordered almost 400 worth of clothes for my son on the 12th of December! No greeting, no please, no thank you. I have all the evidence I need to prove I returned them and purchased a different pair through another store shortly after. Footasylum sells the latest trainers and clothing from a wide range of popular sports brands. Wore them only half a dozen times and the suede covering split along the line of the little toe crease. Footasylum discount codes March 2023 - finder Ireland We hope to see you again soon!Thanks,Rebekah, Spent 8 hours looking and this was the only place that had my correct size and colour of crocs!! Hey Maria,Thanks for taking the time to leave us a 5-star review.This feedback is lovely to see, we do take everything onboard and we are glad you had a great experience with us.We hope to see you again soon!ThanksShan. For more information on the cookies that our site uses click here. Once cleared, your points will turn into money off any future purchases. - Lisa Lynch, posted 1 year ago Hey Cheryl Thanks for leaving us a 5* review we really appreciate it. I realise this was down to their preferred choice of courier (EVRI) but seeing as it was their decision to use EVRI, I do see it as FootAsylums fault also. 124.99. Wow! 10% off at Footasylum on first orders with this promo code. Visit our corporate site, Future US, Inc. Full 7th Floor, 130 West 42nd Street New York, NY 10036. Next time it will be JD SPORTS for my next purchase. Click the 'Copy' button to copy it. Simply follow our returns portal link below. A pop-up box will appear revealing the code. They also offer a WhatsApp device but it doesnt work. As a third-party retailer, you can find cheap prices on top brands in the Footasylum sale and outlet sections. Tommy Jeans. You will receive a verification email shortly. It's great to hear you are happy with the coat and that the delivery was so quick. This will need to be done within 20-30 minutes of ordering. Hey Maria,Thanks for taking the time to leave us a 5-star review.This feedback is lovely to see, we do take everything onboard and we are glad you had a great experience with us.We hope to see you again soon!ThanksShan. Ordered standard delivery, was dispatched the next day & arrived the day after. Footasylum Discount Code - 60% Off - March 2023 - The Sun Vouchers When you purchase through links on our site, we may earn an affiliate commission. As we were waiting for our trainers to come up, they constantly were putting their hair right, their clothes right, stopping infront of every mirror to check themselves out, adjusting make up. All in all, satisfied with my purchase and dealings with this shop. Hey MattThanks for taking the time to leave us a review. Unable to get in touch with anyone from customer service to resolve issue. This manager needs to be sent on a customer service management skills due to his rudeness and no customer service satisfaction what so ever. Thank you for super quick delivery too :))", "I was assured me order would be amended when I requested to cancel it however this was not the case and now I\u2019ve to wait even longer for a refund and have to pay to return the item which apparently I will be refunded for however based on previous correspondence I won\u2019t hold my breath won\u2019t be ordering again". The trainers are clearly not of merchantable quality and it is unreasonable to expect a purchaser to keep shoe boxes! Ordered a coat which was too small.tried to return through the inpost lockers but were all constantly full in my area.rang customer services and explained that im disabled,to be told by a very couldnt be bothered attitude,that a return label would be sent via email to send it back via a different courier. It goes against our guidelines to offer incentives for reviews.
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