If this is an emergency, call 9-1-1. Toll free airline phone numbers The Jetport Terminal Building is Always Open. Steff D. Elite 2023. You can also email them at TSA-ContactCenter@tsa.dhs.gov. The official guide to Oregon travel and tourism information. TSA Checkpoint A/B/C - Portland International Airport - Yelp Your airline's self-service ticket kiosks, Your airline's curbside check-in station*, 3-1-1 compliant bag from your carry-on (liquid/gel restrictions still apply), Laptop from your bag (if your bag is cluttered or electronic items are stacked on top of each other, TSA may require removal). All rights reserved. Portland, OR 97218. If you are traveling internationally, your airline may require additional travel documents. Related Links: *Please note: this email account is monitored Monday-Friday. For inquiries about items you may have left on your plane, please contact your . ', Portland International Airport7000 NE Airport Way Portland OR, 97218. If you are traveling to a destination outside of Oregon, upon arrival you are subject to laws in that state. Transportation Security Administration's (TSA) website. Please allow up to 30 minutes for your wheelchair to arrive during peak travel times from 5:00 a.m. to 7:30 a.m. and from 10:00 a.m. to 2:00 p.m. To learn what to expect at the TSA security checkpoint with medical devices or to request special accommodations, please contact TSA Cares 72 hours prior to traveling by calling 855.787.2227 weekdays from 5 a.m. to 8 p.m. PT or 6 a.m. to 5 p.m. PT on weekends and holidays. animals that are growling, biting, nipping, barking, or exhibiting similar behavior). You may not use this site for the purposes of furnishing consumer reports about search subjects or for any use prohibited by the FCRA. When do the airline ticket counters open? Portland Airport Map | PDX Terminal Guide - iFly Their duties may also extend to securing high-profile events, important figures and/or anything that includes or impacts our transportation systems. This also includes liquids (including juice) or gels for diabetic or other medical needs; and gels or frozen liquids needed to cool disability or medically related items. Portland, OR 97218. Animals and their owners are subject to warnings and citations, which can come with a fine of $250 and/or removal from the terminal: 1) if the animal or handler violates airport rules, 2) if the animal is not housebroken, 3) if the animal is not under the handler's control and the handler is not taking effective action to control the animal (e.g. U.S. Department of State - Bureau of Consular Affairs website. Travelers should contact their airline directly regarding fees, documentation, animal carrier guidelines and health requirements. You can find more information on Wi-Fi access at https://www.flypdx.com/FreeWifi. Free Baggage Carts Upon Request Smarte Carte provides free baggage carts for military personnel who present current military identification. Typically, you can check-in online, over the phone, on your airline's smartphone app or at the ticket counter or kiosk. Help & Contact Us - FlyColumbus The TSA Office protects passengers and transportation systems while minimizing terrorist threats through its security measures. Before sharing sensitive information, make sure youre on a federal government site. Medications, baby formula and food, and breast milk are allowed in reasonable quantities exceeding 3.4 ounces in your carry-on luggage and are not required to be in the zip-top bag. Please verify your airline's policy prior to your trip to the airport. You can find more information about location, access and pricing at https://www.flypdx.com/Parking. Electronic Cigarettes (E-cigarettes), Vaping Devices and Spare Lithium Batteries -The FAA prohibits e-cigarettes and vaping devices in checked luggage due to the fire hazard posed by the lithium batteries used in these devices. Directions: The Global Entry enrollment center is located on the third floor, one floor up from the departures level. What if I need assistance with a flat tire, a dead battery, or I can't locate my car? These devices may only be carried in the aircraft cabin (in carry-on baggage or on your person). Oregon Department of Transportation The Port Police may be called in by the TSA on a report of marijuana at the checkpoint. Contact Information First Name: Last Name: Email: Airport Contact; Closest Airports to PDX. PreCheck enrollment is available at PDX for all departing ticketed travelers just past the North Security Checkpoint by Gate E2 . If thats the case, you are welcome to step inside and give them the help they need. Where do I pick-up an animal that was shipped to PDX? What am I allowed to take through the TSA security checkpoints? Below you can find the most frequently asked questions about traveling at PDX. Travelers mill about the main terminal after passing through the security checkpoint at Salt Lake City International Airport in Salt Lake City on Feb. 20. TSA PreCheck costs $85 for five years, and can be paid via credit card, money order, company check, or certified/cashier's check. The rooms are designed for use by people without their infants; however, those traveling with infants who are seeking a quiet and private place to nurse their babies may also use these rooms. Be sure to put your name, address and phone number on all your luggage and carry-on items. Were currently limiting the number of people inside the terminal to minimize congestion. AL KBHM TSA Coordination Center 205-876-1400 AL KHSV TSA Coordination Center 205-876-1400 or 205-599-6208 AK KANC TSA Coordination Center 907-771-2935 AR KLIT TSA Coordination Center . Gate Passes for Family and Friends* If you would like your family and friends to accompany you to or from the gate area, an airline-issued gate pass is required to access the TSA security checkpoint. Ex-Marine is arrested trying to board flight with guns fake badge Contact Us Look up email and mailing addresses, telephone numbers, help-desk support for web applications, instructions on how to report incidents, and more. Our goal is to ensure the safety and health of all passengers at our airport, and for this reason, we have established specific rules for people traveling with animals. Phoenix Sky Harbor International Airport (IATA: PHX, ICAO: KPHX, FAA LID: PHX) is a civil-military public airport 3 miles (2.6 nmi; 4.8 km) east of downtown Phoenix, in Maricopa County, Arizona, United States. You can check parking availability for any garage on our website. Attach only identification tags to the outside of your baggage with your name, address and phone number. Policies regarding animal travel vary from airline to airline. If my checked baggage is missing, damaged, or delayed, who can help me? Portland International Airport is owned and operated by the: Have a question or need help? For information regarding prohibited items and screening procedures, please call the TSA Consumer Response Center toll free at 1-866-289-9673 or visit their website at www.tsa.com . At PDX, we understand and appreciate the need for some passengers to travel with their animals. Fly - United Airlines If needed, most airlines offer animal carriers, and carriers are available at pre-security news and gift shops. The agency also . The official Twitter account of Portland International Airport (PDX), voted by Travel + Leisure as "America's Best Airport." #flyPDX. Oregon | U.S. Customs and Border Protection animals that are growling, biting, nipping, barking, or exhibiting similar behavior). The outdoor area is located outside the airports baggage claim level (south side). Gate passes are issued solely at the discretion of the airline. The indoor pet relief areas are located post-security. Marked disabled parking spaces are located on each floor of the parking garage near the elevators. 450. Shoe Screening You will be required to remove your shoes and place them in a bin to be viewed by the X-ray machine. Yes, there are three pet relief areas: one outside and two inside the terminal. procedures, please call the TSA Consumer Response Center toll free at 1-866-289-9673 or visit their website at TSA Airport Lost and Found Phone Contacts. Contact us via email at CustomerService@ColumbusAirports.com. Use this tool to help you get between terminals, No destination-specific delays are being reported at. Customer Service | Transportation Security Administration Charges may apply. Contacts. Each concourse is labeled alphabetically, and gates are numbered sequentially within each concourse. Portland International Airport - PDX - Yelp If your baggage alarms, they need to physically inspect it. Track Flights, Search Fares, Locate Airlines. All Rights Reserved. Many of the major air carriers that serve PDX transport animals and provide detailed information on their websites. Some airlines will only issue gate passes if the military member is being deployed to or from Afghanistan or Iraq. For more information, contact your airline. Direct Contact Information | Homeland Security - DHS Check Wait Times | Homeland Security - DHS Most applicants receive their KTN (Known Traveler Number) in 3-5 days, though some applications can take up to 60 days. Only In Your State. All passengers must present TSA checkpoint staff with an airline-issued boarding pass, and passengers age 18 or older must present a government-issued photo ID, such as a driver's license or passport. TSOs are responsible for providing security and protection of travelers across all transportation sectors in a courteous and professional manner. You can utilize the drop-off/pick-up areas located in front of the terminal building on the departure level, or take advantage of one of the many ground transportation options, including riding the TriMet MAX train, executive cars, taxis or shuttles that serve the airport. However, the ticket counter hours vary by airline. The 'Mailsafe Express' at each security checkpoint of PDX forwards rejected items to the address you provide. Look for IDEMIA TSA Pre-Check Enrollment Ambassadors near Gate E2, past the North Security Checkpoint. The National Plan of Integrated Airport Systems for 2011-2015 categorized it as a . Made appointments online, arrived 10 minutes before our appointment, and were seen earlier than our appointment time. Passengers Served: 19.8 million annually. Portland Portland PDX baggage claim and baggage services | PDX Airport For questions regarding specific items call PDX TSA Customer Service at 503.889.3067. View our, Washington State Department of Transportation, U.S. Department of State / The Bureau of Consular Affairs, International Airline Transportation Association, USDA, Animal and Plant Health Inspection Service, SkyMiles: Platinum Medallion, Gold Medallion, Silver Medallion, Hawaiian Miles Pualani: Platinum, Gold, Premier, Mileage Plus Premier: Executive, Executive 1K Gold, Silver, Global Services. A division of the U.S. Department of Homeland Security, the TSA was founded in 2001 by the Aviation and Transportation Security Act. 503.460.4500 Email Us. Portland PDX Airport info on baggage claim, skycaps, baggage carts, and security. FlyPDX - Contact - Portland International Airport Policies regarding animal travel vary from airline to airline, and not all airlines ship animals. Third party advertisements support hosting, listing verification, updates, and site maintenance. If you plan to request a hand inspection of your film, please carry it in a clear plastic bag, to expedite the screening process. Phone number (877 . Who do I talk to regarding planes flying over my house? This is a dedicated resource specifically for passengers with disabilities and medical conditions. Other animals (including dogs and other kinds of animals that provide emotional support) are only allowed in the airport if traveling with their owner or being shipped by air. Government branch: Executive Department Sub-Office/Agency/Bureau. PDX parking areas are fenced, well-lit and patrolled by Port of Portland police, as well as parking and airport operations staff. You can drive and leave your car in one of the convenient parking facilities. At PDX, we understand and appreciate the need for some passengers to travel with their animals. Address for Portland Oregon TSA, a TSA Office, at Northeast Airport Way, Portland OR. Paging someone: Contact the Customer Service Paging Center at 503.460.4040 or 1.877.PDX.INF0. Please note that all Samsung Galaxy Note7 smartphone devices are banned from all planes in the United States. Portland Portland PDX Airport Terminal Services - iFly The space is ADA/wheelchair accessible and includes a tactile map plus a counter for luggage and passenger possessions. TSA at the UNited Terminal has one Pre-Check line and typically 2 or 3 regular lines. In order for the Noise Management Department to assist you, we ask that you provide your street address and zip code as well as your name. For up-to-date information on permitted items you are allowed to take through the security checkpoints, please visit the Transportation Security Administration's (TSA) website or call the TSA Consumer Response Center toll-free at 866.289.9673. An airport representative will transfer you to a Smarte Carte representative. Animal owners must report all messes (urination/defecation) to the airport by using a white courtesy phone or by calling 503-460-4449, and must remain at the location until a janitorial person arrives. Must be registered for Selective Service (males born after 12/31/59) Must be available to work various shifts and overtime, as needed Mandatory travel for training and occasional travel may be required Apply Announcement number PDX-F19-P001 Control number 586345100 Home | Portland International Jetport If you decide to lock your checked baggage and TSA cannot open it, then the lock may have to be broken. However, if you're not sure where you lost your item, don't hesitate to also contact the PDX Lost and Found office. Active military personnel and retirees and their families are welcome. While the government itself offers no discounts or . Family Restrooms Family rest rooms are located near Gates C3 and D1. KBFM. 7000 NE Airport Way Contact your airline for additional information. Trip Check About Us Contact Us Doesn't compare to PDX but still a decent airport experience. You will not be allowed to enter the security checkpoint if your identity cannot be confirmed, you chose not to provide proper identification, or you decline to cooperate with the identity verification process. TSA Airport Lost and Found Phone Contacts 1020. Global Entry | U.S. Customs and Border Protection Portland International Airport (PDX) is open 24 hours, 7 days per week. PDX Parking Your best bet is to call the traveler directly or have the traveler paged at the airport. As provided for in the Americans with Disabilities Act and equivalent state law, a service animal is a dog that has been individually trained to do work or perform tasks for the benefit of an individual with a disability. Note: Starting May 3, 2023, the REAL ID Act will change what ID you need to fly in the United States. Baggage Allowances Baggage policies and fees vary depending on the airline, so contact your carrier directly for information regarding carry-on and checked baggage allowances for children. Both the B/C and the D/E Security Checkpoints are open 24 hours, 7 days a week. Expect a response in approximately five business days. There are a few types of TSA employees that you . Airline Information While decriminalized in Oregon (and some other states), possession of recreational marijuana is still considered a federal crime, as is the transport of marijuana over state lines. If you have a gate pass and are picking-up an unaccompanied minor, you must use the general lines to access the security checkpoints. If the animal does not fit in a standard-sized cabin carrier, the owner must carry the animal at all times, except when using the pet relief area; if the animal is too large to carry, the animal must remain on a short leash that does not extend from the body by more than three feet. For wheelchair service, please contact your airline in advance if you are traveling; otherwise, call wheelchair dispatch at 503.460.4300 or dial '6' on any of the white courtesy phones located throughout the terminal. Eugene, OR 97402. Pick-up locations vary for animals that are shipped via cargo (as opposed to traveling with the passenger). For advice on how early to arrive at other times of day, consult your airline. TSA Checkpoint - Portland International Jetport - Yelp For more information, please contact your airline. Location & Hours Located in: Portland International Airport - PDX 7000 NE Airport Way Portland, OR 97218 Get directions Edit business info You Might Also Consider Sponsored PDX Elite Towncar 77 William S. said "We had an early morning flight out of PDX and didn't want to risk looking for an Uber/Lyft or taxi at 3:20am. Hours of Operation . 7000 NE Airport Way Passenger Support Request assistance with security screening. Portland, United States. USO Northwest Center The USO Northwest Center has moved to a new location at the south end of baggage claim near the revolving door leading to the TriMet MAX/Light Rail platform. To avoid this, TSA has worked with several companies to develop locks that can be opened by security officers using universal "master" keys so that the locks may not have to be cut. TDD: 1.800.815.4636. Be aware that some countries require that passports be valid for six months after your trip ends. For advice on how early to arrive at other times of day, consult your airline. Closed Thursday and Weekends: Contact Information: (503) 326-7063 PreCheck lanes open at 4am and close at approximately 4pm daily at each security checkpoint.