Super easy to install. Spend a few minutes and remove all the burrs/sharp edges from the piece before sending it to the customer. Surfshark has a super powerful antivirus program. I wish I had read this before I placed my order. Customer Stories Resources Open Source GitHub Sponsors. Can't do that - they are thin aluminum sheets with some sort of plastic/fiberboard in the middle. The Scam Detector algorithm gave the rank relying on 50+ relevant factors. My experience has been exactly the same: Delays, and ZERO communication. Ever. We contacted customer service and she was very helpful - made some suggestions how to fix it and it looks perfect now. I've had it a couple weeks, but waited to get Christmas stuff off the wall. Shella accepts the following payment methods: Items returned within 14 days of their original shipment date in same as new condition will be Visit website This is a just silly. Their brokerage is called Summit, so this was perfect! There was a delay in shipping but it arrived eventually and is worth the wait. This organization is not BBB accredited. The order took a much longer time to arrive than what the order e-mail lead me to believe when they said my order was on the way. Five insightful ideas for, Lets take a look at how to tell if an online transaction is safe and, Geek Squad Scam: How It Works One resurfaced scam that has been making the rounds, With the increase in online scams, it's becoming more and more important to know how, Travel scams are rampant these days. I ordered a wall hanging from MetalPlex on 2.3.2022 and my **** account was charged $190.25 on 2.4.2022. Metalplex is an office furniture developer and manufacturer company. Arrived just as expected, perhaps better :) and very speedy shipping. I can't get a hold of anyone and I'm very disappointed with the fact I spent $173 on something that's broken. It has not yet been shipped per the tracking information. I wanted it to be a gift. Feb 17, 2023. Took 6 phone calls before we could get in touch with someone who would even stay on the line with us. needed some wall decor. While the paragraph above may substantiate metal-plex.coms business, there is a chance their activities may expand beyond that. Thank you!! International Association of Better Business Bureaus. You know when you search, for example, for a flight and the next time you look at the same search the prices are higher? I was happy to give it as a gift thou it did take a long time to receive! I had some difficulties with the shipping, no fault of the owner, and the shop was responsive and very helpful. This legitimate data privacy tool officially requires brokers to remove your data on your behalf. Is metal-plex.com a scam? BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Valid. It came very nicely wrapped, no bent tips. The paint will need touch ups as well. The item arrived promptly and packaged very well. It was bent. If you ask yourself how to report a scammer, whether or not from the same Wall Arts sector as metal-plex.com, you can do it to the Federal Trade Commission. I contacted them and they were quick to respond. Items arrived 14 days after their original "delivery date" and one of the items was missing. Shipping label was created on 10/10, but apparently they had to move from ** to ** so they didn't end up . . No installation required. eligible for a full refund or store credit. Satisfaction Guaranteed or Your Money Back: MetalPlex is committed to the highest level of quality and excellence, and we stand behind every product that we make. PayPal: Shop easily online without having to enter your credit card details on the website.Your account will be charged once the order is completed. A. luminum composite panel is comprised of two sheets of aluminum (metal) sandwiched to a reinforcedsynthetic core. Reached out via email no response reached out again threatening to cancel the order and dispute with the credit card company, they responded and said they "expect" to ship it out within the weekgiven all the other negative reviews and string alongs I will dispute the order and cancel with the credit card company if it does not ship out this week. Metalplex was absolutely AMAZING. FREE SHIPPING IN KUALA TERENGGANU +6012-9982552. 2023 Trustpilot A/S. Amazing customer service. This arrived quicker than expected and it was so well-done! I would definitely recommend this company for personalized signs. After having billed my account on 2.4.2022 the product had not been shipped as of 3.6.2022. The buyer is responsible for return shipping fees and a full refund will be issued. Would definitely buy from this company again. Thank you for your understanding. If you have placed an order within the last ***** days and have not received it, just know that your order is processed and is taking more time in transit than usual. As a result, shopping during special festivals is highly recommended. Big but still light weight and seems easy to hang. Horrible, horrible, horrible. Items Per Page. Love this art in my husbands Real Estate office. In between the twometal cut-outs,weuse wireless LED strip lighting. Then sell them to third parties, such as insurance companies, banks and other marketing agencies. Crafted from 100% recycled premium aluminum composite panels that are 3mm thick. We ordered one for our home and ordered this second one for our new cabin in Tahoe !! Company (Metalplex) does not deliver. Suzanne Thomas. Quick delivery and on the wall! I will definitely purchase from Metalplex again. The buyer is responsible for the return freight and will refund in full. If we accidentally misspell a name or word you provided correctly then we will replace your item ASAP at no additional charge. Refunds will be charged back to the original form of payment used This is the 12 inch. Claim your profile to access Trustpilots free business tools and connect with customers. ASK A QUESTION. Great quality metal art work which was very easy to hang - I was able to hang it myself with no help. The communication about the process and shipping was excellent. They will make accurate delivery based on your shipping options, shipping address and shipping source. I haven't hung these items yet, but they look like high quality with no blemishes. Got my first purchase and it was damaged. Bought this for my father. We use express shipping which typically takes 2-3 days once shipped. I have pics of all the aluminum I removed, but I'm not sure if this review will let me upload them. Just plug in your AAs and you are on your way. Thanks. How many stars would you give metal-plex.com? is backordered and will ship as soon as it is back in stock. Looks great! We offer free shipping to the U.S.A.. Join MetalPlex and be a member here, and you can surely receive good Discount Code for your first purchase. Verizon Fios: 1.800.VERIZON, and Verizon Prepaid: 1.888.294.6804 I will say that Im totally pleased with it. We are here to help. Margaret Pederson, Great customer service as I made a change after placing order. No shipping. I will never buy from them again. How did that happen? Customer service is also great. I am very satisfied all around with the item and the service. When you contact them they say it should go out "this week" but doesn't. We work hard searching on the web, so you don't have to. Today is Feb 23 ~ *** statement still read the same.Metal-Plex does not offer a phone number for customer service Only way to contact them is through E-mail. They poorly cut the material (not all metal but a sandwich of aluminum and plastic) and left all the flash/shavings attached. I love it! Phone Number +39 0824 350111. Great communication - will be using them again soon! Disappointing for the price paid. Had custom personal choices and they made it work perfect!!! Disappointing for the price paid. I ordered my product on 1/2/23 they claimed it was on the way, gave a tracking number. The VLDTR algorithm finds metal-plex.com having an authoritative rank of 75.60. Does MetalPlex provide gift cards? Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Would definitely recommend!! Same as everyone. See the delivery FAQs for details on shipping methods, costs and . One of the items arrived after about a month & the product looks ok on the wall (don't look too close). gonna be great reminder of home, Fits my space perfectly took me forever to figure out what size to order but I am glad I finally pulled the trigger. It is awaiting carrier pickup since 2-07I cannot give more stars for something I have not received. Beautiful piece! Its light weight and was super easy to hang. Told us they would have the missing item shipped out asap. Here are 8 tips for writing great reviews. Nice piece, well made, looks great. Beautiful piece! This is my unboxing of Mount Hood Wall decor by MetalPlex #mounthood #metalplex #unboxingOh and I also have a PO Box so if you'd like to send me something he. . If we look - for example - at a winery page, we don't rate the wines tastiness, but how the company sells it online (delivery, shipping, etc.). Beautifully crafted! See Terms of Use. I will probably use it as a nameplate at work. Souvikc555@metalplex.in Lovely work! Definitely recommend. Online Retailer in Austin, TX. As of Feb 16th, I had no response from MetalPlex about my ordered. Were happy to answer any questions you have or provide you with an estimate. It also. We absolutely love our metal-plex bulldog head! Received thin crap that looks like plastic, and one of the items I ordered came in the wrong color. Throughout the years, we have established a reputation of integrity with our high quality . Find out how we combat fake reviews. Customer Reviews are not used in the calculation of BBB Rating. The MetalPlex Discount Code is extremely important, and you can find it on our website. You can track your order from the USPS official website. Absolutely Love my new artwork! The foam is not visible, but maybe the metal would have been too heavy. Customer Service / Sales Assistant for E-Commerce Company MetalPlex Industry, CA Experience with Facebook/IG/TikTok Full-time/part-time. We had them make a custom sign for us and they went above and beyond to make sure we got exactly what we were after and the quality was great! *Batteries not included*. No communication, no tracking updates. For more information on Metalplex coupons, you may also get in touch with Customer Service via the Metalplex website. I own a campground and ordered 12 pieces for decoration in cabins. AVOID THIS COMPANY ! Your email address will not be published. It is a quality piece - lightweight, easy to hang and the dark gray matches our furniture perfectly. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. I can say that this company responded quickly to my MANY inquiries about non-delivery. I ended up having to file a dispute with my credit card company. I told them I placed an order, at which point they blocked me from their ******** account. It offers you effective protection from viruses and zero-day threats, a lightweight, clean, and easy-to-use app, and a 30-day money-back guarantee. Mountains - Metal Wall Art For the Scam Detector readers, Guardio offers a 20% discount - get yours now HERE or by clicking below: Watch the video below to see 5 ways to easily identify a suspicious website: For more information on fraud prevention, you can check out the following educational articles: If You Are a Victim of Crypto Fraud Click Here. There was an initial shipping delay, but an email garnered a very quick response and a more than reasonable explanation, and customer service made sure the item was then shipped immediately and also offered a significant discount on a future item. So far they have not replaced it either. They brought my idea to life! It originally got lost in the mail. 1. Order this for my new apartment and love the bigger size. Brand: Metalplex. We try to accommodate all requests and enjoy creating custom orders. It goes against our guidelines to offer incentives for reviews. Joseph Carbonaro. Niceeee, I wish I had gotten a bigger size tho. Looks great on wall. They look great! This was absolutely perfect and communication was great! I made a mistake in the size I wanted in the order and realized it a couple of days later. 1, Report #1485959. A beautiful touch to any homes interior decor. We love this piece of art. Exactly as pictured! I ended up using small brads instead, which worked perfectly. Clear All +2 Colors | 3 Sizes Available in 3 Colors and 3 Sizes. Shasta. Only thing they can do better is have the sizes side by side so you can get a better picture of the actual sizes. The metal art looks exactly like it does online. They havent shipped the missing item yet. We love it in our bedroom! I have emailed and called for the last 3 weeks and gotten no response whatsoever.Customer service at Metal Plex isn't bad; it DOESN'T EXIST!!! If you have any questions about your purchase or any other product for sale, our customer service representatives are available to help. We gathered the most favorable Discount Code 48, so you don't have to. Ok. Log in. Good size. Need to figure out how to attach to wall to secure it. Took 6 phone calls before we could get in touch with someone who would even stay on the line with us. - Black / 12 Please send us a message to request your custom order. As metal-plex.com is listed under the Wall Arts industry, here is an excerpt taken from their website: This website is trendy, and either has extensions in many languages or login credentials on the homepage. We also ensure all reviews are published without moderation. They will notify you when your personal info is leaked online - so you can delete your private data from the Internet immediately.